Modern Slavery Statement for New Malden Carpet Cleaners

At New Malden Carpet Cleaners, we are committed to conducting our business with integrity, fairness, and respect for human rights. This modern slavery statement sets out the steps we take to prevent slavery, servitude, forced labour, and human trafficking within our operations and supply chains. We recognise that every person involved in our work should be treated with dignity, and we maintain a zero-tolerance policy toward any form of exploitation.

Our Commitment

As a responsible carpet cleaning service, we understand that risks can exist across labour arrangements, procurement, and subcontracted activities. We therefore require all employees, agency workers, and suppliers to follow ethical standards aligned with our values. New Malden carpet cleaners do not accept any practice that abuses vulnerable people or benefits from unethical labour. This commitment applies to all areas of the business, including hiring, purchasing, and service delivery.

Zero-Tolerance Policy

Our zero-tolerance policy means that any confirmed or suspected case of modern slavery will be investigated promptly and acted upon decisively. We will not knowingly work with any party that uses forced labour, child labour, coercion, debt bondage, or deceptive recruitment practices. If concerns arise, they are treated as serious matters and may result in suspension, contract termination, or referral to appropriate authorities.

To strengthen prevention, New Malden Carpet Cleaners conduct regular due diligence on suppliers and contractors. We assess risk based on the nature of the service, the location of work, labour sourcing methods, and the level of subcontracting involved. Higher-risk suppliers may be subject to more detailed checks, including document review, onboarding questionnaires, and periodic supplier audits. These audits help us verify that workers are employed voluntarily and under lawful conditions.

Supplier Audits and Due Diligence

Our procurement process includes expectations for ethical conduct, clear employment records, and transparency in labour practices. Suppliers are asked to confirm compliance with applicable labour laws and to demonstrate that they do not use exploitative recruitment fees or unsafe working arrangements. Where necessary, we request evidence of wage compliance, working hours, age verification, and grievance procedures. This approach supports a safer and more accountable New Malden carpet cleaning supply chain.

We also encourage open communication within our workforce so that issues can be identified early. Managers are trained to recognise warning signs such as restricted movement, fear of speaking, unusual payroll patterns, or signs of intimidation. Any such indicators are escalated quickly, and appropriate support is provided.

Reporting Channels

Anyone connected with our business may raise concerns about potential modern slavery through internal reporting channels. Reports can be made to a manager, a designated senior leader, or through a confidential internal process. We aim to ensure that people can speak up safely, without fear of retaliation, victimisation, or disadvantage. All reports are taken seriously, assessed promptly, and handled sensitively. Where needed, we will cooperate with specialist agencies or law enforcement.

Our reporting approach is designed to support carpet cleaners in New Malden and those working with us to identify and address risks quickly. We believe that effective reporting helps prevent harm and strengthens trust across the organisation. Employees and suppliers are reminded that concealment, obstruction, or retaliation will not be tolerated. Confidentiality is maintained as far as possible while allowing thorough investigation.

Annual Review and Continuous Improvement

This statement is reviewed annually to ensure it remains effective, relevant, and aligned with evolving legal and ethical expectations. The review considers audit findings, reported concerns, supplier performance, training needs, and any changes in business activities. We use the outcomes to improve controls, update policies, and reinforce awareness across the organisation. In this way, New Malden carpet cleaners continue to improve their ability to prevent and address modern slavery risks.

Our leadership is responsible for overseeing this statement and ensuring that the principles within it are embedded in daily practice. We are committed to acting responsibly, learning from experience, and maintaining a workplace and supply chain that respect human dignity. Through vigilance, supplier audits, clear reporting channels, and annual review, New Malden Carpet Cleaners uphold a firm stance against modern slavery in every aspect of our business.